Terms of service
Welcome to Campo Roots. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
1. Overview
This website is operated by Campo Roots. Throughout the site, the terms “we”, “us”, and “our” refer to Campo Roots. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Online Store Terms
You must be at least 18 years old to purchase knives or bladed products from Campo Roots. By agreeing to these Terms, you confirm that you meet the legal age requirements in your region.
You may not use our products for any illegal or unauthorized purpose.
3. Accuracy of Information
We make every effort to display accurate product descriptions, specifications, and images. However, as our knives are handcrafted, slight variations in colour, finish, or measurements may occur. These variations are not considered defects.
4. Pricing and Modifications
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
5. Orders and Payment
We reserve the right to refuse any order. If we suspect fraud or unauthorized activity, we may cancel the order and notify you.
All payments are processed securely through Shopify Payments and other approved payment providers.
6. Shipping
Shipping times are estimates and may vary due to carrier delays or external factors. Once an order is shipped, Campo Roots is not responsible for delays caused by Australia Post or other carriers.
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error are not eligible for refunds.
7. Returns and Refunds
Our Return & Refund Policy applies to all purchases. We do not accept returns for change of mind. Defective or damaged items may be eligible for replacement or refund according to our policy.
8. Prohibited Uses
You are prohibited from using the site or our products:
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for unlawful purposes
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to harm or threaten others
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to violate intellectual property rights
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to upload malicious code
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to interfere with security features of the website
9. Limitation of Liability
Campo Roots is not liable for any injury, loss, or damage arising from:
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misuse of knives
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improper handling or storage
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failure to follow care instructions
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accidents or negligence
Our liability is limited to the maximum extent permitted by Australian law.
10. Intellectual Property
All content on this website—including images, text, branding, and product designs—is the property of Campo Roots and may not be reproduced without permission.
11. Third‑Party Services
We may use third‑party providers for payment processing, analytics, or shipping. These providers have their own privacy and service terms.
12. Governing Law
These Terms of Service are governed by the laws of Queensland, Australia.
13. Contact Information
Questions about the Terms of Service should be sent to:
📧 camporoots@gmail.com